On October 28, 2025, CarXL’25, a forum organized by AUTOSTAT Analytical Agency, took place, marking one of the most significant events in the automotive industry. As is customary, the event brought together experts from various business sectors, serving as a vital platform for knowledge sharing, trend identification, and the establishment of strategic partnerships.
The Forum featured a comprehensive business program, addressing trends and innovations anticipated in the automotive business for 2026, sales dynamics across different segments, and shifts in consumer behavior. A notable observation was the increasing number of buyers making decisions online, with showrooms evolving into crucial "final touchpoints."
Key Trends Shaping the Industry:
1.Digital Services and Telematics: Transforming customer engagement from one-off purchases into long-term relationships.
2.Artificial Intelligence (AI) in Sales and Service: Enabling more personalized offers and enhancing customer experience.
3.Intensifying Competition in the Mid-Price Segment and Growing Market Share of Chinese Brands: Driving the need for new approaches and optimization tools.
We extend our gratitude to all speakers and participants of CarXL’25 for their honest dialogue and practical case studies. Such contributions are invaluable in helping us to see the market clearly and identify actionable solutions.